Online Club Shop for Kit and Equipment | OurClub - OurClub

Club Shop

Sell kit, equipment and other items to members, with stock counts, order tracking and refunds.

Works on the web dashboard and the member app.

How it helps your club

An online club shop saves you carrying a box of kit to every session and taking cash at the door. Members order when they want to, and you see what has sold.

How it works

Admins add items with prices and stock on the web. Members browse and order from the shop in the app or on the web, and pay online. If you switch on Allow pay at club under Shop → Manage Items, members can choose to pay in person instead; mark the order paid once you've taken the money. An unpaid card order can be marked paid the same way: you'll be asked to confirm, which closes its card payment and records it as paid at the club. You manage orders and refunds from the dashboard.

Shop order notifications are always on for members, as they are for billing.

Common questions

Does the shop track stock?
Yes. You set the stock for each item and can see your orders.
Can members pay with their wallet balance?
Yes. Any wallet balance, including gift card credit, applies to shop orders automatically.
Can I refund an order?
Yes. Admins can refund shop orders.

Related features

Setting it up for your club is covered in the help centre.