Club Member Management Software | OurClub - OurClub

Member Management

One record per member with their family, classes, subscriptions, payments and wallet, plus import and export.

Works on the web dashboard and the member app.

How it helps your club

Club member management software puts everything about a person in one place, so you stop switching between a spreadsheet, a payments dashboard and an inbox. Open a member and you see their family, their subscriptions, their grades and what they have paid.

How it works

The Users page lists everyone in your club. Open a member to see their circle, subscriptions, grades and licences, and to change their details or role. Financials shows their money in one view.

You can import a CSV to invite people, export your list as CSV, Excel or PDF, and archive anyone who leaves. Admins can also manage members from the app.

Common questions

Can I import my existing member list?
Yes. You can import a CSV of names and emails to invite people, and the Import data tool handles families and medical notes with a dry run first.
Can I see what a member has paid?
Yes. A member's Financials page lists their subscriptions, payments, wallet and refund requests, and you can refund a paid item from there.
What happens when I archive a member?
Archiving cancels their payments and subscriptions, clears any account credit, revokes their current licences (and any lapsed one still holding a pooled number) and switches off their login. You can unarchive them later, but billing and licences do not come back on their own.

Related features

Setting it up for your club is covered in the help centre.