Safeguarding Tools for Clubs | OurClub - OurClub

Policies and Safeguarding

Safeguarding rules that run automatically, plus a record of members accepting your policies.

Works on the web dashboard and the member app.

How it helps your club

Safeguarding tools for clubs mean protection does not depend on every volunteer remembering the rules. Some protections are enforced by the platform, and you are left to focus on the ones only your club can do.

How it works

Coaches cannot start a conversation with a member under 18, and every conversation a coach is in is kept for audit. Anyone can report a post or a comment.

Members agree to your policies, such as a code of conduct, and OurClub records the acceptance against their account.

Common questions

Do I have to switch safeguarding on?
No. The safeguards run automatically wherever you use OurClub.
Can a coach message a child directly?
No. The platform blocks coaches from starting a conversation with a member under 18, and no setting changes that.
Does this replace my club's own policy?
No. You still need a safeguarding lead, DBS checks and your own policies. OurClub records members accepting the policies you ask them to agree to.

Related features

Setting it up for your club is covered in the help centre.