Club Push Notifications for Members | OurClub - OurClub

Push Notifications

Reach members on their phones with alerts they can tune by category.

Works on the member app.

How it helps your club

Club push notifications get your message onto the screen people look at most. A change to a class or a new message is seen in minutes, without relying on someone checking their email.

How it works

Members install the app and allow notifications. Each person then chooses which categories they want, from a screen in Settings that looks the same on the web and in the app.

Each person also chooses email or SMS as a single fallback, used only when their device cannot receive push. Shop orders and billing notifications cannot be turned off.

Common questions

Can members choose what they are notified about?
Yes. Notification preferences let each person switch categories on or off. Shop orders and billing are always on.
What if a member does not get the push notification?
Each person picks email or SMS as their fallback. OurClub uses it only when their device has no push token, for example because they have not installed the app.
Do notifications work without the app?
No. Push notifications only reach people who have installed the OurClub app.

Related features

Setting it up for your club is covered in the help centre.